Diana – Practice Manager
Diana accepted the position as practice manager at DFWOMS fall of 2012, and has over twenty years of experience in the dental profession. She graduated from the same university as Dr. Franco, Pontificia Universidad Javeriana in Bogota, Colombia, with a degree in general dentistry, and successfully managed her own dental and cosmetic practice in Colombia for thirteen years. Diana moved to the United States before her third child was born and decided to be a stay at home mom at that time. She has been in the U.S since 2003 with her children, with the dreams that she would one day rejoin her passion in the dental profession. She has become a huge asset to our practice and we are very grateful to have Diana managing the team with the determination and enthusiasm that she possesses.
Elizabeth – Assistant Manager
Liz joined the DFWOMS team in April of 2016, but has been in the dental profession working from corporate offices and in private practices since 2009. She comes with a background in general dentistry, oral surgery, insurance and billing and debt recovery. She was promoted to assistant manager in 2021. You can find Liz traveling between our locations assisting patients and our team. Outside of work, Liz loves spending time with her partner and two daughters, loves drawing, crafting and food tasting.
Chris – Marketing Coordinator
Chris joined the DFWOMS team in September of 2020; he has been in the dental profession for 6 years. He enjoys marketing, handling our social media posts and visiting with our referring offices. You can find Chris traveling between our three locations. He enjoys helping out our team and patients in whatever they need. Outside of work, Chris enjoys working out, managing his photography business and spending time with friends and family.
Rachel – Insurance and Billing Coordinator
Rachel has been with DFWOMS since 2005, with several years of previous experience in dentistry. She is certified in phlebotomy, and has her AAOMS insurance coding certificate, as well as her RDA, BLS, and ACLS certifications. Rachel is experienced in insurance and billing, and in checking our patients in and out of our practice. She is cross-trained in surgical assisting and conducting consultations, and is a great asset to our practice. Rachel is over all our ortho and TMJ cases, making sure that our patients get the best insurance coverages and help possible.
Rachel has been married for 14 years, and pastors a church with her husband in Desoto, Texas, which reflects her passion to help and serve other people. Rachel’s first passions are her three children, with whom she enjoys spending quality time and homeschooling. She also enjoys reading and traveling within the U.S.
Emett – Insurance and Billing Coordinator
Emett joined the DFWOMS team in 2018. He has his BLS certification and assists with treatment planning, insurance verification, dental and medical claims processing as well as Pre-Auth and Pre-D processing from our Irving location. He has a background in orthopedic and dental field; Emett possesses a welcoming smile and a helpful attitude. He always provides the best service to our referring offices and patients.
Outside of work, Emett enjoys spending time with his nephews, reading, and biking.
Alexas – Medicaid Coordinator
Alexas became a part of the DFWOMS team in August of 2021. She has her BLS certification she has experience with insurance verification, oral and maxillofacial surgery, and has years of customer service experience under her belt. She works in our Irving location as our Medicaid Coordinator for all three of our locations. She is originally from Grand Rapids, Michigan and loves the fall season up north!
Outside of work Alexas loves to spend time with her family and friends. She enjoys photography, videography, editing, music and she loves to cook!
Ingrid – Treatment Coordinator
Ingrid joined the DFWOMS family in June 2021, she has been in the dental field for the past 3 years. When she’s not helping our wonderful patients, she’s out in the soccer field cheering on her 3 beautiful kids. She has been married for 4 years and enjoys reading, traveling and cooking for her little family. You will always find her laughing, cracking jokes and entertaining her co-workers. Come visit her in the Mesquite location, where she will make sure your visit is one of a kind.
Ana – Patient Coordinator
Ana joined DFWOMS in July 2021. She is the patient coordinator in the Mesquite location, where she enjoys helping our patients with a warm and welcoming smile. In her spare time she enjoys reading, writing, watching movies and camping with her beautiful family. She loves spending time with her dog Padfoot. (the love of her life). Come see her in Mesquite!
Paulo – Patient Coordinator
Paulo joined the DFWOMS family in. He is the patient coordinator in the Irving location, where he enjoys speaking to patients, scheduling appointments and verifying their dental benefits prior to coming in for their appointment. When out of the office, He enjoys drawing, painting and spending quality time with friends and family.
Saul – Insurance Coordinator
Saul joined the DFWOMS family in August 2021. He is recently new to the dental field. He is always eager to learn new things and enjoys verifying our patients medical and dental benefits prior to their appointments. He loves to make and listen to music, hiking, watching anime and movies. Love spending time with his girlfriend and their corgi.
Kimberly – Treatment Coordinator
Kimberly has been with the DFWOMS family since May 2021. She is the treatment coordinator for the Irving office. She is bilingual and enjoys all aspects of her position. She loves meeting each patient and answering all their questions regarding the recommend plans and estimates that we provide them during their visit. Her goal is for our patients to leave our office satisfied, happy, and with no questions or concerns about their visit. Outside from work she enjoys spending time with my family and love ones.
Manuel – Patient Coordinator
Manuel joined the DFWOMS family in fall of 2021; he is relatively new to the dental field and is enjoying being a patient coordinator at our Ennis office. He loves anything related to sports and music (concerts and watching/ playing sports). When out of the office he enjoys working out, being outdoors, and hanging out with friends and family, and keeping up with current events.
Kristina – Treatment Coordinator
Kristina joined DFWOMS in Spring of 2020, she is the treatment coordinator at the Ennis office. Her favorite hobbies consist of practicing on her violin and making sure her makeup is on point. She is happily married going on 6 years and has two boys aged 9 and 4 and their names are Benjamin and Franklin! She also has her fur baby named Sandy, she is a cutie! Fun fact about her: she was a Girl Scout all her childhood life and is classical trained and also plays Mariachi Music. She enjoys taking care of our wonderful patients.
Edgar – Lead Surgical Technician
Edgar has been with DFWOMS since 2010. He is ACLS certified, and is a registered dental assistant. Edgar has privileges at Baylor University Medical Center, where he assists Dr. Franco in the larger hospital cases. He strives to maintain great patient care as the lead surgical technician, and is bilingual in English/Spanish, making it easier to communicate with our patients.
Edgar is a big fan of UFC and contact sports, and he is also a talented artist! He enjoys spending time with his wife, son, nieces, and nephews.
Angelica – Surgical Technician
Angelica joined the DFW team in November of 2016. She has been an RDA for the past 9 years, and 8 of those were in oral surgery. She plans to pursue her DAANCE certification in the upcoming months. Angelica grew up in the small town of Avalon, Texas, and she is a country girl at heart! In her spare time, when she is not delivering smiles & warming the hearts of her patients, she loves to watch her son play baseball! Angelica enjoys shopping, golfing, food tasting, and listening music.
America – Surgical Technician
America joined the DFWOMS family in February 2021. America enjoys helping out our patients in anything they need and assisting our doctors during surgeries. When out of the office she enjoys spending quality time with family and friends. Her and her husband are currently expecting their first born.
Ashleigh – Surgical Technician
Ashleigh joined the DFWOMS family in June 2021. She is a native Texan and enjoys assisting our doctors during surgery. On her free time she enjoys shopping, traveling and spending time with friends and family.
Luis – Surgical Technician
Luis joined the DFWOMS family in January 2021. He loves helping our patients with their dental needs. He loves being able to help out our doctors on major surgeries at Baylor or Children’s. When out of the office he enjoys spending time with his family and friends and working out. He currently is in school for computer technology.
Liz M. – Surgical Technician
Liz joined the DFWOMS family in November 2020. She moved here from New York. She loves coming in to the office with a smile on her face every day. She is always ready to help our doctors with surgeries and helping our patients. On her free time she enjoys reading some of her favorite books and designing digital artwork. She also enjoys traveling!
Anjelica – Surgical Technician
Anjelica joined the DFWOMS family in August 2019. She works from our Ennis location which is also her home town. Go Lions! When not taking care of our amazing patients she enjoys spending quality time with her husband (her high school sweetheart). She has two dogs that are basically her children. She also enjoys baking, traveling and spending time with friends and family.
Megan – Surgical Technician
Megan joined the DFWOMS family in August 2021. Megan enjoys assisting our doctors during surgeries and helping our patients with any questions they may have prior to surgery. In her free time she enjoys spending quality time with family and friends. She loves anything with nature (hiking, camping, and being at the lake.
Pilar – Surgical Technician
Pilar joined the DFWOMS family in September 2021. She recently moved from Colombia where she studied to be an Oral and Maxillofacial Surgeon at the El Bosque University. She enjoys helping our patients with anything they need during surgery. She loves spending time with her husband and their puppy named Mia.